Shipping & returns

What are my shipping options?
We do not ship on Saturday, Sunday, or recognized Holidays. Our Standard shipping is first class or priority mail 3-5 business days with USPS or UPS. For Express delivery place the order before 12 AM, East Coast time. For some locations USPS or UPS don't guarantee the next day delivery, will be the second day delivery. For Express delivery on Monday, place the order Friday morning. Please make sure that your address is correct and  complete. Please put in the special instruction box the time when you would like the shipment to arrive. The company will not be responsible for lost or stolen packages, damage to the product during delivery, or USPS or UPS delays.

INTERNATIONAL SHIPPING
The shipping to Canada and Mexico will take between 7-21 days. We are not responsible for the custom delays.

How will my shipping charges be calculated?
Shipping charges are value-based rates . We ship all in-stock items immediately after receiving your order. A $3 handling charge will be applied for each order. When you add a product in your shipping cart, you will see the estimated shipping cost by the shopping cart

 How will I know when my order has been shipped?
Once your order has shipped, you will receive a Shipping Confirmation email with a link to track your order.  By following this link, you can see what method of shipment was used and where your package is located.

How can I track my shipment?
If UPS or FedEx is used to ship your order, an email will be sent with a tracking number and a link to track your package.  This tracking number can also be entered manually at one of the following web addresses:

UPS:     www.ups.com/tracking/tracking.html.
FedEx:  www.fedex.com/us/tracking/

If the US Postal Service is used, you will receive a delivery cofirmation number which can be used to confirm the delivery of your shipment.

USPS:  http://www.usps.com/shipping/trackandconfirm.htm

Do you ship overseas?
Yes! The shipping to Canada and Mexico will take between 7-21 days